AI receptionist for Alberta HVAC contractors
Diane answers the HVAC calls you can’t — across Edmonton, Calgary, and every Alberta town in between. The −30 °C no-heat nights, the chinook surges, the weekend overflow. She books the job, quotes your after-hours fee, and texts you the real emergencies.
$0 founder setup + $499/month CAD. Month-to-month. first 5 clients only.
Alberta weather is your busiest receptionist’s worst week
An HVAC phone in Alberta does not ring evenly across the year. It spikes — hard — exactly when your crew is already buried. The first hard freeze in late October. The deep cold of January and February when it drops below −30 °C and a dead furnace becomes a frozen-pipes emergency by morning. A chinook that swings the temperature twenty degrees in an afternoon and stresses furnaces and AC in the same week.
During those surges, call volume can run 3–4× the summer baseline. You are on a roof in Mill Woods or under a furnace in Tuscany while the next three calls go to voicemail — and most no-heat callers do not leave a message. They scroll to the next Alberta HVAC company and call until someone picks up. The shop that answers books the job.
Diane is the receptionist who never gets buried. When ten calls land in an evening, she answers all ten, books the routine tune-ups, quotes your after-hours diagnostic fee, and texts your cell only for the genuine no-heat emergencies — so you decide what is worth a midnight callout and what waits until 7 AM.
Flat Alberta pricing vs. the billing models that surge
The trap in answering services is not the headline rate — it is how the bill behaves in a cold snap. Here is how the common models actually cost out for a busy Alberta HVAC shop.
| Model | What you pay | What happens in a −30 °C surge |
|---|---|---|
| Per-minute service | Billed by talk-time | Bill climbs with call volume — most expensive in your busiest, costliest months |
| Per-call service | Billed by call count | A 3–4× call surge becomes a 3–4× invoice |
| US tool, USD billing | USD + exchange | Exchange and cross-border fees on top; no Alberta service-area or weather context |
| Part-time receptionist | ~$2,400–$3,600/mo | Off the clock at night and on weekends — exactly when no-heat calls land |
| HeyDiane | $499/mo CAD flat | Same flat price in July and in a January cold snap — the bill does not surge with the weather |
Diane is an AI receptionist on a flat CAD subscription — disclosed as AI on request. A live-human answering service gives you real people on every call, which some shops prefer; see the honest tradeoffs on our compare page.
What you get
Diane becomes a real expert on your business
Most AI answering services hand you a generic bot and a login. HeyDiane is different. You work one-on-one with me, the founder, to build a knowledge graph of your business — a structured map of how you actually run — and Diane answers every call from it. That's why she sounds like someone who has worked your front desk for years, not a robot reading a script.
What Diane learns about your business
- Your real prices and after-hours fees — she quotes them exactly
- Your service area and the towns you actually cover
- The brands and systems you install and service
- Your emergency protocol — what's urgent, what waits until morning
- Which calls go straight to your cell, and which she handles herself
- Your calendar and availability — she books real jobs into it
Canadian-built, Canadian-billed
The AI receptionist built in Canada, for Canadian trades
Most AI receptionists and answering services are US tools billed in US dollars with no local team. Diane is the Alberta alternative.
An Alberta company
HeyDiane is built and run by The Human Frequency Inc. in Sherwood Park, Alberta. The US receptionist apps don't have a local team. You reach the person who built Diane, not an offshore queue.
Priced in Canadian dollars
$0 founder setup + $499/mo CAD. No US-dollar conversion, no exchange-rate surprises on the invoice.
Privacy handled for Canada
Diane discloses recording at the start of every call, which meets Alberta's single-party consent and the CRTC's business-call rules. Call data is handled with PIPEDA in mind, and every subprocessor is listed in our Privacy Policy.
Built for Alberta calls
Configured for how calls come in here — the −30 °C no-heat nights, the chinook pipe bursts, your service area and after-hours rates. Not a generic US script.
Read how we handle call data in our Privacy Policy.
You're never locked in
HeyDiane is month-to-month. No contract, cancel any time in one click, and you keep every call recording. If Diane needs tuning in the first weeks, that's on me — I keep adjusting her until she's earning her place.
$0 setup, $499/month
Flat CAD pricing, month-to-month, cancel any time in one click. You keep every call recording. Live and answering in 48 hours. first 5 clients only.
Find your Alberta city
Diane is configured city by city — local emergency framing, real neighbourhoods, your service area. Pick yours:
Edmonton HVAC
AI receptionist for Edmonton HVAC contractors
Calgary HVAC
AI receptionist for Calgary HVAC contractors
Sherwood Park HVAC
AI receptionist for Sherwood Park HVAC contractors
Red Deer HVAC
AI receptionist for Red Deer HVAC contractors
Fort McMurray HVAC
AI receptionist for Fort McMurray HVAC contractors
Grande Prairie HVAC
AI receptionist for Grande Prairie HVAC contractors
Airdrie HVAC
AI receptionist for Airdrie HVAC contractors
St. Albert HVAC
AI receptionist for St. Albert HVAC contractors
Lethbridge HVAC
AI receptionist for Lethbridge HVAC contractors
Medicine Hat HVAC
AI receptionist for Medicine Hat HVAC contractors
Spruce Grove HVAC
AI receptionist for Spruce Grove HVAC contractors
Leduc HVAC
AI receptionist for Leduc HVAC contractors
See every city and trade on the service areas page.
Common questions
Is HeyDiane actually built in Alberta?
Yes. Diane is built and run from Sherwood Park, Alberta, by The Human Frequency Inc. — not a US call centre with a Canadian landing page. She is billed in CAD, configured to Alberta service areas and weather, and supported by the person who built her.
Does Diane understand Alberta winters and cold-snap call surges?
That is the point of her. When a −30 °C night sends ten no-heat calls into a shop that can answer two, Diane picks up all of them, books the routine ones, and texts you only the genuine no-heat emergencies. The chinook swings, the deep cold, the spring melt — she is configured for the calls Alberta weather actually generates.
Which Alberta cities does HeyDiane serve?
Edmonton, Calgary, Sherwood Park, Red Deer, Fort McMurray, Grande Prairie, Airdrie, St. Albert, Lethbridge, Medicine Hat, Spruce Grove, and Leduc, with smaller communities served by request. Each city has its own page with local emergency framing — pick yours from the list below.
Is call recording legal for an Alberta HVAC business?
Yes, with disclosure. Canada uses one-party consent and Diane discloses up front. Provincially, Alberta's PIPA governs how a business handles personal information; Diane is configured to capture only what a booking needs, and the customer owns and keeps every recording. See our plain-English guide on call recording consent in Canada.
What does it cost, and how is it different from a per-minute service?
$0 founder setup (normally $1,200, first 5 clients) plus $299 first month with code FOUNDING5, then $499/month CAD, month-to-month, flat. A per-minute answering service costs more in exactly the months you can least afford it — the cold snaps, when call volume spikes 3–4x. A flat price does not surge with the weather.