AI receptionist for Alberta HVAC contractors
HeyDiane is an AI phone receptionist built for Alberta HVAC contractors. Diane answers the calls your shop misses, quotes your after-hours fee, books the job, and texts you the true emergencies — $0 setup, 7-day free trial, then from $199/mo CAD.
The average HVAC shop misses 27% of its calls — more than 1 in 4. In peak season, over 35%. A shop taking 50 calls a month misses about 14 of them.
The math on your missed calls
Walking out the door, every month
$4,700
to the competitor whose phone got answered. Every missed call is worth $350 on a routine job — $700 to $1,200 on an emergency.
A short sample of Diane handling a call.
Play a sample call
Prefer to read? See full call transcripts.
$0 founder setup, then from $199/month CAD. Month-to-month.
Alberta-built
Sherwood Park HQ
Stripe-secured
PCI-DSS payments
SOC 2 voice
Retell-powered
No contract
Cancel any time, one click
Month-to-month
No contract
You can’t pick up. You’re under a furnace, on a roof, with a client, at lunch, with your kids. The phone rings. Voicemail.
Most callers don’t leave one. They call the next number on Google. Sometimes that’s a $400 tune-up. Sometimes it’s a $4,200 replacement. Either way it’s not your job anymore.
A part-time receptionist costs $2,400–$3,600/month and quits every 18 months. A national answering service speaks in scripts and doesn’t know your service area, your pricing, or which calls are real emergencies.
Diane is a third option. Configured for your business specifically. On your line 24/7. $199 a month.
How we build Diane for your shop
No call center, no template. You work directly with me to teach Diane your shop — then she goes to work answering for it.
We map your shop together
A one-on-one call with me — 15 minutes, no sales pitch. We go deep on your service area, your pricing tiers, your emergency protocol, and which calls go to your cell. If it doesn't fit, I'll tell you.
I build Diane's knowledge graph
I turn that call into a knowledge graph of your shop — after-hours fees, escalation rules, the brands you service, the calls she handles vs. the ones she sends you. You hear her on Day 3 and tell me what to change.
She goes live as an expert on your shop
She picks up the calls you don't, books jobs into your Google Calendar, sends a daily 7am summary, and texts you for true emergencies. She answers from your knowledge graph, not a script.
What you get
Diane becomes a real expert on your business
Most AI answering services hand you a generic bot and a login. HeyDiane is different. You work one-on-one with me, the founder, to build a knowledge graph of your business — a structured map of how you actually run — and Diane answers every call from it. That's why she sounds like someone who has worked your front desk for years, not a robot reading a script.
What Diane learns about your business
- Your real prices and after-hours fees — she quotes them exactly
- Your service area and the towns you actually cover
- The brands and systems you install and service
- Your emergency protocol — what's urgent, what waits until morning
- Which calls go straight to your cell, and which she handles herself
- Your calendar and availability — she books real jobs into it
Everything Diane does
One receptionist. Every call. Configured for your business.
She answers.
Every call, 24/7. No busy signal, no voicemail, no phone tree. She sounds like a real receptionist, not a robot.
She captures.
Caller's name, callback number, service address with postal code, and the reason for the call — every field read back and confirmed before the call ends.
She books.
Links your Google Calendar, finds your open slots, schedules the customer in, and fires an instant text and email confirmation. Running ServiceTitan, Jobber, or Housecall Pro? Diane books to your calendar and we hand the job off into your system with you — assisted, not a one-click sync.
She triages.
Knows a routine tune-up from a no-heat emergency from a quote-shopper. Quotes your real after-hours fee, sends true emergencies straight to your cell, and never quotes a price she shouldn't.
She reports.
A 7am summary every morning — every call from the day and night before, one line each. Nothing slips through.
She's built for your shop.
Configured to your service area, your pricing, your emergency protocol, your escalation rules. Not a generic script — a receptionist who knows your business.
Hear Diane handle a real call
Pick a scenario, read the transcript, decide if she sounds like someone you’d hire. No phone number required.
Or call the live demo line: (587) 200-7995
Hear it work before you pay a cent
Start with a 7-day free trial on your real number — no credit card. Diane answers your after-hours calls, dispatches your emergencies, and on day 7 I send you the report: calls answered, jobs booked, emergencies caught. If it isn't earning its place, you walk away and owe nothing. After that it's month-to-month — cancel any time in one click, and you keep every call recording.
Simple pricing
Live in 48 hours- $0 one-time setup
- from $199/month subscription
- Month-to-month. No annual contract. Cancel any time, one click.
- You keep every call recording.
- Three plans — Shop, Crew, Fleet — scale as you grow. Live and answering in 48 hours.
Used for receipt + onboarding emails only.
Prefer to talk first? Talk to Jared.
By purchasing you agree to our Terms and Privacy Policy.
Common questions
See all →How is this different from a generic AI answering service?
Generic services don't know your service area, your after-hours fees, or which jobs are real emergencies. Diane is configured for your business specifically. She quotes the right callout fee, knows which calls escalate to your cell, and books to your calendar.
Will my customers know it's AI?
Some will. Most won't unless they're listening for it. We disclose AI on request and never claim Diane is human. Voice quality is good enough that the experience is closer to a real receptionist than a phone tree.
What if Diane mishandles a call?
Forward me the recording or describe what happened. We patch the prompt within hours. The first 30 days are the tuning window — most owners hit one or two bumps and we smooth them.
Is there a contract?
No. Month-to-month, and you cancel any time in one click — no retention call, no penalty. You keep every call recording. Diane earns her place each month or you stop. If she needs tuning in the first weeks, that's on me.
Is there a setup fee?
No. It's $0 setup and a 7-day free trial (no credit card), then from $199/month CAD — Shop $199, with Crew ($399) and Fleet ($599) adding FSM integration, multi-tech routing, and multi-location support. The monthly covers the phone number, the AI infrastructure, the one-on-one configuration — service area mapping, pricing rules, emergency protocol, escalation logic, calendar integration, QA — and ongoing tuning.
Canadian-built, Canadian-billed
The AI receptionist built in Canada, for Canadian trades
Most AI receptionists and answering services are US tools billed in US dollars with no local team. Diane is the Alberta alternative.
An Alberta company
HeyDiane is built and run by The Human Frequency Inc. in Sherwood Park, Alberta. The US receptionist apps don't have a local team. You reach the person who built Diane, not an offshore queue.
Priced in Canadian dollars
$0 setup, 7-day free trial, then from $199/mo CAD. No US-dollar conversion, no exchange-rate surprises on the invoice.
Privacy handled for Canada
Diane discloses recording at the start of every call, which meets Alberta's single-party consent and the CRTC's business-call rules. Call data is handled with PIPEDA in mind, and every subprocessor is listed in our Privacy Policy.
Built for Alberta calls
Configured for how calls come in here — the −30 °C no-heat nights, the chinook pipe bursts, your service area and after-hours rates. Not a generic US script.
Read how we handle call data in our Privacy Policy.
Diane in your city
Diane is built for Alberta HVAC contractors. Find your city:
Edmonton HVAC
AI receptionist for Edmonton HVAC contractors
Calgary HVAC
AI receptionist for Calgary HVAC contractors
Sherwood Park HVAC
AI receptionist for Sherwood Park HVAC contractors
Red Deer HVAC
AI receptionist for Red Deer HVAC contractors
Fort McMurray HVAC
AI receptionist for Fort McMurray HVAC contractors
Grande Prairie HVAC
AI receptionist for Grande Prairie HVAC contractors
Airdrie HVAC
AI receptionist for Airdrie HVAC contractors
St. Albert HVAC
AI receptionist for St. Albert HVAC contractors
Lethbridge HVAC
AI receptionist for Lethbridge HVAC contractors
Medicine Hat HVAC
AI receptionist for Medicine Hat HVAC contractors
Spruce Grove HVAC
AI receptionist for Spruce Grove HVAC contractors
Leduc HVAC
AI receptionist for Leduc HVAC contractors
Serving all of Alberta? Read the province-wide guide for Alberta HVAC contractors
See every city and trade on the service areas page.
Get Diane
$0 setup + $199/mo · No contract