Two products. One job.
An AI receptionist that answers every call your service business can't — and a scheduling and case-notes platform for the children's services and mental-health agencies whose staff spend their day driving to visits. Both built in Alberta, billed in Canadian dollars, by the people who answer the phone when you call.
For trades & small business
HeyDiane
The AI receptionist that answers the calls you can't
When a customer calls and gets voicemail, they don't leave a message — they call the next shop. Diane answers every call you miss, qualifies the job, quotes your after-hours rate, books it to your calendar, and texts you the real emergencies.
- Answers 24/7 on your existing number
- Books straight into your calendar, drive time included
- Texts your on-call tech the emergencies within seconds
- Confirmations, missed-call text-backs, and review requests
- Answers your website too, with Diane Chat
Free for 7 days, then from $199/month CAD — no setup fee
HVAC · Plumbing · Electrical · Restoration · Any shop with a phone
For children's services & mental health
HeyDiane Visits
Scheduling and case notes for the visits your staff drive to
Every worker on your team is running a logistics operation out of their head — which family, which address, what time, what got written down afterwards. Visits schedules the day, routes it, and holds the notes.
- Builds each worker's daily route with real drive times
- Client and placement addresses sealed as ciphertext, under a key derived for your agency alone
- Every reveal of a sealed address written to an append-only log
- Encrypted case notes attached to the visit they belong to
- Safety check-ins and mileage rollups in development
Per active staff seat. No long-term contract.
Children's services · Community mental health · Foster & kinship care · Family support
Not sure which one? If your phone rings and a missed call is a lost customer, you want the receptionist. If you dispatch staff to homes and families, you want Visits.
What the two have in common
Different products, same conviction: the work that falls through the cracks is the work nobody had time to write down.
Built for one job
Neither is a general-purpose tool with your industry bolted on. Each is configured to how your specific operation already runs, before it goes live.
Canadian, end to end
Built and operated in Sherwood Park, Alberta. Billed in Canadian dollars. Privacy handled with PIPEDA in mind and every subprocessor written down.
A person behind it
You are onboarded by the founder, not routed to a ticket queue. When something needs changing, you tell us and it changes.
Who builds HeyDiane
HeyDiane and HeyDiane Visits are built and operated by The Human Frequency Inc. (opens in new window), a Sherwood Park, Alberta company founded by Jared Ohman. THF builds AI tools against one test: does this give a person back time, attention, or trust they can spend on someone else? Both products have to pass it.
The Human Frequency is a member of the NVIDIA Inception Program.
314-222 Baseline Road, Unit 83 · Sherwood Park, AB T8H 1S8 · hello@heydiane.ca
Questions, answered
Are HeyDiane and HeyDiane Visits the same product?
No. HeyDiane is an AI receptionist that answers the phone for service businesses — HVAC, plumbing, electrical, restoration. HeyDiane Visits is a scheduling, routing, and confidential case-notes platform for children's services and community mental-health agencies. They share a company, a name, and a design language. They do not share a feature set, a price, or a buying process.
Which one is right for my organization?
If your phone rings and a missed call is a lost customer, you want HeyDiane the receptionist. If you dispatch staff to homes, families, or clients and the hard parts are scheduling, routing, and confidential case notes, you want HeyDiane Visits.
Who builds HeyDiane?
The Human Frequency Inc., a Sherwood Park, Alberta company founded by Jared Ohman. Both products are built and operated in Alberta and billed in Canadian dollars. The company is a member of the NVIDIA Inception program and Microsoft for Startups.
Can one organization use both?
Yes, though it is uncommon — they solve different problems for different teams. They are bought separately: the receptionist is a self-serve trial you can start today, and Visits starts with a discovery call so we can configure it to how your agency already runs.