For Edmonton restoration contractors

AI receptionist for Edmonton restoration contractors

A sewer line backs up into a finished basement in Mill Woods at 11pm, or the spring melt finds a crack in the foundation. The homeowner Googles restoration and their part of the city and starts dialling. Speed decides it — the first company to answer captures the job.

See pricing Hear Diane first

$0 founder setup, then from $199/month CAD. Month-to-month. Live in 48 hours.

A flooded basement at 11pm does not leave a voicemail. In Edmonton the calls spike with the spring melt and the mid-winter pipe failures, and the company that answers and moves first is the one that books the mitigation.

Diane answers 24/7, captures the address, the loss type, and the cause, reads it back, and texts your on-call tech immediately for active losses. Routine assessments and insurance questions are booked or handled, and you get a 7am summary of everything overnight.

From sewer backups in the older Bonnie Doon basements to seepage in Riverbend after a hard melt, Diane captures the loss and gets your tech moving before your competitor's phone even rings.

After-hours and callout pricing

Most restoration calls are insurance work, so Diane focuses on speed: she captures the loss type, the cause, and whether it is insured, and dispatches your on-call tech while the caller is still on the line.

Searched for an answering service in Edmonton, a virtual receptionist, or an AI receptionist for Restoration? That is Diane. She answers 24/7, books the work, and texts you the emergencies, for a flat $199/month in Canadian dollars.

Serving Mill Woods, Riverbend, and Bonnie Doon, and the rest of the Edmonton metro.

Why Edmonton restoration calls slip away after hours

Edmonton's water losses don't keep business hours. A sewer line lets go into a finished basement in Mill Woods at 11pm, the spring melt finds a foundation crack in Riverbend, or a slab leak quietly soaks a Bonnie Doon rec room overnight. The older Bonnie Doon stock runs original drains and clay laterals that back up under load, while the newer Mill Woods and Riverbend builds hide their losses behind drywall until the water is already across the floor.

The homeowner standing in two inches of water does not wait. They Google restoration and their part of the city and start dialling down the list. While your truck is finishing a job across the Henday and your cell is in your pocket, that ringing line is a job walking out the door. The caller keeps dialling until a human picks up, and the company that answers first is the one that gets the mitigation, the insurance file, and the rebuild.

How Diane catches every overnight loss

Diane is an AI receptionist who answers your line 24/7, so the Mill Woods basement call at 11pm reaches a calm voice instead of voicemail. She captures the caller's name, callback number, and the property address with postal code, reading it all back so the dispatch is right the first time. She gets the loss type and cause — sewer backup, melt seepage, a burst supply line — and whether the claim is going through insurance, the details your tech needs before the truck rolls.

For a genuine emergency with water actively spreading, she texts your cell right away so you can move while she is still on the line with the caller. Routine work — a mould assessment in Riverbend, a follow-up walkthrough in Bonnie Doon — she books straight into your calendar and quotes your after-hours callout fee up front, so there are no surprises. Every morning at 7 you get a plain summary of the overnight calls, so nothing from the night gets lost.

Edmonton Restoration questions

How fast does Diane get an Edmonton emergency to my tech?

Immediately. For an active loss she captures the address and the details and texts your on-call number while the caller is still on the line, so your tech can call back within minutes instead of the next morning.

Does she handle insurance-related calls?

She captures whether the loss is insured and the basic details, and books the assessment. She does not give coverage opinions — she gathers what you need so the conversation with the adjuster starts from a full picture.

What does it cost?

$0 setup and a 7-day free trial (no credit card), then from $199/month CAD — Shop $199, with Crew ($399) and Fleet ($599) adding FSM integration, multi-tech routing, and multi-location support, month-to-month. One captured water-damage job covers the year.