Your calls answered. Your requests captured. You confirm the jobs.
Diane is an AI receptionist for Alberta trades and service businesses. She alerts your on-call contact at 2am and captures each request for your team to confirm.
Free for 14 days, then from $199/month CAD — no setup fee
Plans and pricing
Annual plans bill upfront and give you 2 months free.
Shop
Solo operators and 2-truck shops losing jobs to voicemail after hours
CAD, plus GST
$0 setup14-day free trial, no credit card
- Up to 500 calls/month answered, with usage reporting
- Urgent-call capture and notification to your configured on-call contact
- Trades-trained AI: configured to your trade’s vocabulary and emergencies
- Job capture: caller details and issue recorded, with owner notification
- Booking requests with caller details and preferred times for your team to confirm
- Job durations and travel buffers in your scheduling workflow
- Running-late texts: one tap warns your upcoming customers when a job runs over
- Eligible customer texts: request acknowledgements, missed-call replies and review requests
- Owner dashboard + drag-and-drop calendar: see and reschedule every call, lead, and job in one place
- PIPEDA-aware privacy controls and documented subprocessors
- Founder-led setup, with activation arranged after review and testing
Usage reviewed above 500 calls: we check in with you about your plan. No per-call fees, and going over does not switch Diane off.
Crew
3–8 truck operations that need routing, dispatch, and workflow support
CAD, plus GST
$0 setup14-day free trial, no credit card
- Up to 1,000 calls/month answered, with usage reporting
- Everything in Shop
- Assisted workflow integration for your field-service system
- Emergency dispatch logic: Diane texts the on-call tech and records the dispatch
- Service-area triage: confirms the caller’s postal code before taking the job
- Multi-tech SMS routing: urgent calls to the right tech by trade or zone
- Returning-caller recognition: prior job context surfaced automatically
- Monthly call summary report + next-business-day support, same-day if calls aren’t reaching you
Usage reviewed above 1,000 calls: we check in with you about your plan. No per-call fees, and going over does not switch Diane off.
Fleet
Multi-truck companies, franchise ops, or shops running multiple trade divisions
CAD, plus GST
$0 setup14-day free trial, no credit card
- Unlimited calls answered
- Everything in Crew
- Multi-location support: up to 3 locations, each with its own number and service area
- Voice tuned to your shop: you pick Diane’s voice, we tune her delivery
- Quarterly AI retraining: new services, seasonal scripts, pricing updates
- Direct line to Jared, who built Diane — not a support queue
- Weekly performance reports: calls handled, jobs dispatched, escalation log
- Priority onboarding with a confirmed activation window
Every plan: $0 setup, no contract, cancel online any time. Prices in CAD, plus 5% GST. The trial runs on your real number with no credit card. Your 14 free days start the day Diane goes live on your line, not the day you sign up. When the trial ends you pick a plan and add a card, or Diane stops answering. Nothing is charged without a card you entered.
Want to hear her first? Hear Diane handle a call, or see everything each plan does.
What each plan has to earn back
An example, not a forecast: a $350 job at a 40% margin leaves $140 after direct costs. These are the extra completed jobs a month that cover each plan’s price.
Shop $199/mo
2
extra completed jobs a month
Crew $399/mo
3
extra completed jobs a month
Fleet $599/mo
5
extra completed jobs a month
Your jobs and your margin are your own. Try the missed-call calculator with your numbers.
What the price covers
Cheaper receptionist apps exist, and the table below names some. Here is what you get for the difference.
She’s set up for your trade.
Diane is configured to your trade before she takes a call: your services, your vocabulary and what counts as an emergency in your shop. On an HVAC line, no heat in an Alberta winter is an emergency, not a next-day appointment.
She captures the job, not just a message.
Diane records structured job details, applies your dispatch rules and hands your team a booking request to confirm. On Crew and Fleet we also help connect the field-service system your team already uses.
She quotes your after-hours rate.
Diane quotes the rate you set, the way you’d quote it, so a caller who won’t pay it can decide before a tech is in the truck.
She’s built for Alberta.
HeyDiane is built for Alberta — for the call patterns and regulatory context of trades contractors in this province.
How HeyDiane compares
Here is what each provider publishes about itself, then, separately, what Diane does with the call.
HeyDiane
- Starting price per month
- $199/mo CAD
- Free trial
- 14 days, no card
- Company and head office
- The Human Frequency Inc. — Sherwood Park, Alberta
Hey Jodie
- Starting price per month
- $99/mo CAD
- Free trial
- 7 days
- Company and head office
- Jodie AI Limited — London, UK
Dialbox
- Starting price per month
- $129/mo CAD
- Free trial
- 7 days
- Company and head office
- No public source on file
OnCrew
- Starting price per month
- $49/mo (currency not stated)
- Free trial
- 14 days
- Company and head office
- No public source on file
Mihron AI
- Starting price per month
- $299/mo CAD
- Free trial
- 14 days
- Company and head office
- Mihron AI Inc. — Toronto, Ontario
Competitor prices and trial lengths are each provider’s own published figures, read from their public pages on 16 October 2026: Hey Jodie, Dialbox, OnCrew, Mihron AI. Hey Jodie’s and Mihron AI’s operating company and head office are as published on their own sites. OnCrew’s page shows dollar prices without naming the currency. An em dash means we have no public source on file for that detail — a gap in our research, not a finding about the provider. Plans change; confirm current pricing on each provider’s site.
And here is what Diane does
The other four can speak for themselves — read their sites. This is our side of it, drawn from the same catalogue as the full features list.
Trained on your trade
Diane is configured to your trade before she takes a call — your services, your vocabulary, what counts as an emergency in your shop. On an HVAC line that means knowing a heat exchanger from a hot water tank, and knowing which of the two means somebody has no heat tonight.
Every plan
Emergency triage
Diane captures urgent requests using your rules and attempts to notify the configured on-call contact. Your team acknowledges the request and decides the response; delivery and response times are not guaranteed.
Every plan
Multi-tech SMS routing
Urgent calls go to the right tech by trade or by zone, not to a single catch-all number that somebody has to triage by hand at 2am.
Crew and up
Returning-caller recognition
When a past customer calls back, their prior job context surfaces automatically — so Diane isn’t asking a regular to explain who they are for the fourth time.
Crew and up
Service-area triage
Diane confirms the caller’s postal code against the area you actually serve before she takes the job, so you stop booking work two hours outside your radius.
Crew and up
Assisted field-service integration
We help wire Diane into the field-service system you already run, so bookings land where your team is already looking.
Crew and up
Pricing questions
- Is there a setup fee?
- No. Setup is included in every plan. The HeyDiane team configures Diane for your business and targets activation within 48 hours of complete instructions, subject to forwarding readiness and testing. You pay nothing to get started — you start with a 14-day free trial, no credit card.
- What does the free trial include?
- Everything in the plan you pick, on your real number, with no credit card. Your 14 free days start the day Diane goes live on your line, not the day you sign up.
- What happens if I get more calls than my plan includes?
- Going over your allowance does not switch Diane off, and there are no per-call fees. If Shop or Crew runs over its allowance month after month, we talk to you about the right plan before anything about your bill changes. Fleet is unlimited.
- What happens when my free trial ends?
- Your 14 free days start the day Diane goes live on your line, not the day you sign up. When the trial ends you pick a plan and add a card, or Diane stops answering. Nothing is charged without a card you entered. If you choose a plan during the trial, checkout takes your card but charges nothing until your free days are up.
- Are prices plus GST?
- Yes. Prices in CAD, plus 5% GST. Your invoice shows the GST separately.
- Can I cancel anytime?
- Yes, in one click, without talking to anyone. Monthly plans are month-to-month and annual plans are billed upfront; either way you keep service through the end of the period you have already paid for. There is no partial-period refund and no money-back guarantee — the risk reversal is the 14-day free trial, which you take before you pay anything, and no contract after it.
- Why doesn’t HeyDiane cost $99/month like some other AI receptionists?
- Because the price covers more than answering the phone. On every plan Diane is configured to your trade, captures structured job details, notifies your on-call contact about urgent calls and gives your team a booking request to confirm. Crew and Fleet add routing urgent calls to the right tech by trade or zone, confirming the caller’s postal code against your service area, and help connecting the field-service system you already use. The HeyDiane team sets all of it up for you.
- What’s included in setup?
- Everything: configuring Diane for your trade, prices and service area, your scheduling rules, your on-call contact for urgent calls, emergency text templates, call-forwarding instructions for your phone provider, and testing before she answers a real caller. Assisted workflow integration is included on Crew and Fleet. You fill in a short setup in your dashboard, or talk it through with Jared; the HeyDiane team does the rest.
Still weighing it up?
- Compare Diane with the other optionsA live answering service, voicemail, a part-time receptionist, the DIY AI apps and the AI built into your job software, on the same capability list.
- What an AI receptionist costs in CanadaHow the price runs from a DIY app to a live answering service, and where a flat monthly Diane sits.
- One-to-one comparisonsOne page for each provider: how HeyDiane differs from it, side by side.
Hear Diane work before you pay a cent
Start a 14-day free trial on your real number — no credit card. Before it ends I send you the report: calls answered, requests captured, emergencies caught. Activation follows setup review and testing.
Or hear her right now: call Diane at (587) 200-7995.