Your phones get answered. Your jobs get booked. Done.
Diane is a 24/7 AI receptionist trained specifically for Alberta HVAC, plumbing, and electrical shops. She speaks trades, dispatches emergencies at 2am, and pushes jobs straight into ServiceTitan, Jobber, and Housecall Pro — so you stop losing calls to voicemail and start billing them instead.
3 founding spots remaining — offer expires July 31, 2026
Founding shops keep Crew-tier features (FSM dispatch, multi-tech routing) at the Shop rate of $199/mo, locked for 12 months.
Annual plans bill upfront and give you 2 months free.
Shop
Solo operators and 2-truck shops losing jobs to voicemail after hours
$0 setup · 7-day free trial, no credit card
- 500 calls/month answered, 24/7 — never rings through to voicemail
- Emergency triage: burst pipe / no heat → your tech gets a text in seconds
- Trades-trained AI: speaks HVAC, plumbing, and electrical
- Job capture: caller name, number, address, issue texted to you instantly
- Google Calendar + Microsoft Calendar booking
- PIPEDA-compliant, Canadian data hosting
- White-glove setup by the HeyDiane team — live in 48 hours
Overages: $1.25/call after 500. Diane never stops answering.
Crew
3–8 truck operations running ServiceTitan, Jobber, or Housecall Pro
$0 setup · 7-day free trial, no credit card
- 1,000 calls/month answered, 24/7
- Everything in Shop
- Direct FSM integration: ServiceTitan, Housecall Pro, Jobber — jobs created automatically
- Emergency dispatch logic: Diane texts the on-call tech, logs the dispatch in your FSM
- Service-area triage: confirms the caller's postal code before taking the job
- Multi-tech SMS routing: urgent calls to the right tech by trade or zone
- Returning-caller recognition: prior job context surfaced automatically
- Monthly call summary report + priority email/phone support
Overages: $1.00/call after 1,000. Diane never stops answering.
Fleet
Multi-truck companies, franchise ops, or shops running multiple trade divisions
$0 setup · 7-day free trial, no credit card
- Unlimited calls answered
- Everything in Crew
- Multi-location support: up to 3 locations, each with its own number and service area
- Custom voice persona: Diane sounds like your company
- Branded caller ID
- Quarterly AI retraining: new services, seasonal scripts, pricing updates
- Dedicated account manager
- Weekly performance reports: calls handled, jobs dispatched, escalation log
- Priority onboarding: live in 24 hours
Every plan: $0 setup, no contract, cancel any time in one click, and you keep every call recording. The trial runs on your real number — no credit card.
The math isn’t “can we afford Diane.”
It’s what it costs you every month to not have her. Here’s what each plan needs to recover to pay for itself.
| Plan | Price | Calls to break even / month | Assumption |
|---|---|---|---|
| Shop | $199/mo | 1 recovered call at ~$200 avg value | 1 recovered call/month |
| Crew | $399/mo | 1–2 calls at $200–$400 avg | 1% of missed calls captured |
| Fleet | $599/mo | 2 calls total across locations | Fleet-scale: a rounding error |
One $300 furnace call you would have lost to voicemail covers the month.
Why HeyDiane costs more than a $99 app
The $99 receptionist apps answer a call and text you that someone rang. For a trades shop, that’s not the job.
They don’t know what a “no-heat call in January” means.
A generic AI treats every call the same. Diane knows that no heat in an Alberta winter is a 2-hour emergency window, not a next-day appointment.
They don’t dispatch into ServiceTitan or Jobber.
Hey Jodie ($99/mo) connects via Zapier — someone still manually opens the job. Diane pushes it directly into your FSM before the call ends.
They’re not trained for your trade.
When a caller says “my condenser fan is making a grinding noise,” a generic AI asks for a name and number. Diane asks if it’s still running, confirms the unit location, and flags a possible compressor issue for your tech.
They’re built for Ontario and BC.
HeyDiane is built for Alberta — for the call patterns and regulatory context of trades contractors in this province.
How HeyDiane compares
The decision isn’t price — it’s what actually happens to the call.
| HeyDiane | Hey Jodie | Ask Benny | Dialbox | OnCrew | Mihron AI | |
|---|---|---|---|---|---|---|
| Starting price (CAD) | $199/mo | $99/mo | $149/mo | $59/mo | Varies | $499/mo |
| Trained on trades language | Yes — HVAC, plumbing, electrical | No (generalist) | No | No | Partial | No |
| Pushes jobs into your FSM | Direct: ServiceTitan, Jobber, Housecall Pro | Zapier only (manual step) | No | No | Limited | No |
| Emergency dispatch logic | Texts the on-call tech, logs it | Takes a message | Message | Message | Partial | No |
| Built for Alberta | Yes — call patterns + regs | No (US/general) | No | No | US market | No |
| Free trial | 7 days, no card | 7 days | 7 days | 7 days | Varies | 14 days |
Competitor pricing verified from public pricing pages as of June 2026 and converted to CAD. Plans change — confirm current pricing on each provider’s site.
Pricing questions
- Is there a setup fee?
- No. Setup is included in every plan. The HeyDiane team configures Diane for your business and has you live within 48 hours. You pay nothing to get started — you start with a 7-day free trial, no credit card.
- What happens if I get more calls than my plan includes?
- Calls over your limit are billed at $1.25/call on Shop or $1.00/call on Crew. Diane never stops answering — you’ll never hit a hard cutoff, and we’ll proactively flag when you should upgrade. Fleet is unlimited.
- Can I cancel anytime?
- Yes. Monthly plans are month-to-month. Annual plans are billed upfront; you keep service through the end of the billing period, with a prorated refund for remaining full months.
- Why doesn’t HeyDiane cost $99/month like some other AI receptionists?
- Because what they do and what HeyDiane does are genuinely different. Hey Jodie at $99/mo answers calls and sends you a text. HeyDiane answers calls, triages emergency urgency, pushes the job into ServiceTitan or Jobber, routes the SMS to the right on-call tech, and confirms the caller is in your service area — all in one call, with AI trained on trades language.
- What’s included in setup?
- Everything: AI training on your trade and service area, FSM integration (Crew/Fleet), calendar connection, on-call tech routing, emergency SMS templates, and number forwarding — from a 45-minute onboarding call. You talk; the HeyDiane team does the rest.