Diane answers your phone. Now she answers your website too.
Roughly half the people who land on your website never pick up the phone. They want to type a quick question and get an answer now. Right now, they leave.
The visitors you never hear from
50%+
of website visitors will not call or fill in a form. They want to chat. Diane Chat answers them — and books them.
An add-on to the HeyDiane phone receptionist. Same Diane, second channel.
It is not a chatbot. It is the receptionist you already trust.
When Diane was built for your phone, she learned your service area, your pricing, your common questions, your emergency rules, and your calendar. Diane Chat reuses every bit of that. There is nothing new to set up and nothing for you to train.
The phone receptionist catches the caller. Diane Chat catches the visitor who would never have called — the one reading your site at 9pm who wants one question answered before they commit. That visitor used to hit a contact form and wait, or leave. Now Diane answers, and books them while they are still on the page.
A commodity website chatbot costs $30 to $150 a month and knows nothing about your business. Diane Chat is the receptionist your customers already reach on the phone, fully configured, for $199 a month.
The same brain, in the chat bubble
One configuration. Two channels. Phone and website.
She answers instantly.
In the chat bubble on every page of your site, 24/7. No form, no waiting, no “we'll get back to you.”
She answers the questions.
Hours, service area, pricing ranges, what to do in an emergency — from the same knowledge base built for your phone.
She books appointments.
Straight into your calendar, with the same instant text and email confirmation as a phone booking.
She captures the lead.
Name, phone, address or matter details, reason for contact — confirmed before the chat ends, so nothing is lost.
She escalates.
A real emergency typed into the chat gets you a text right away — exactly like the phone receptionist.
She joins the morning summary.
Website conversations show up in the same 7am report as your calls. One view of everything that came in.
Try Diane Chat right now
See the chat bubble in the bottom-right corner of this page? That is Diane Chat. Open it and have a real conversation — book an appointment, ask about pricing, report an emergency.
Add Diane Chat
$199 / month- $0 setup — add it during your phone onboarding or later, the config already exists
- Same Diane, same answers, same calendar — a second channel.
- Month-to-month. Cancel any time.
- Live in days. There is nothing new to build.
Standalone Diane Chat (without the phone receptionist) is $199/month with no setup fee. Email hello@heydiane.ca.
Need a website to put her on?
Diane Chat lives on your website. If you don't have one yet, or yours could use some work, we can build that too. Just ask.
Common questions
Do I need the phone receptionist to get Diane Chat?
It is built as an add-on, and that is where it shines — the configuration is already done, so setup is free and it is live in days. You can also get Diane Chat on its own; standalone pricing is $199/month with no setup fee.
How does Diane Chat get on my website?
It is a small snippet added to your site. We handle the install for you. It works on any website — there is nothing for you to configure.
Will the chat answers match what Diane says on the phone?
Yes. Both run from one configuration, so a change to your hours or pricing updates the phone and the chat at the same time. They never drift apart.
What if a visitor wants a human?
Diane offers a callback, captures their details, and logs it — she never dead-ends a visitor. A real lead reaches you instead of bouncing off a form.
Is there a contract?
No. Month-to-month, cancel any time, just like the phone receptionist.