For Edmonton plumbers

AI receptionist for Edmonton plumbers

A supply line lets go behind a wall during a deep freeze and water is running down two floors. The homeowner in Bonnie Doon is standing in it with a phone, calling plumber after plumber. The first one who answers wins a job that runs into the thousands.

See pricing Hear Diane first

$0 founder setup, then from $199/month CAD. Month-to-month. Live in 48 hours.

Plumbing emergencies in Edmonton cluster in the cold snaps. A frozen line that bursts when it thaws does not wait for business hours, and the caller standing in an inch of water is not leaving a voicemail. They are dialling the next number.

Diane answers on your line around the clock. She gets the name, callback number, address, and what is actually happening — an active leak versus a slow drip versus a quote — reads it back, books the routine work, and texts you the floods while the caller is still on the line.

Edmonton's older core homes around Glenora and Bonnie Doon run galvanized and cast-iron lines that fail in the cold — Diane captures the emergency and gets the right detail to you fast.

After-hours and callout pricing

Diane quotes your emergency callout charge before she commits to a dispatch, so the burst-pipe caller knows the after-hours rate and you are not the one explaining it at 3am.

Searched for an answering service in Edmonton, a virtual receptionist, or an AI receptionist for Plumbing? That is Diane. She answers 24/7, books the work, and texts you the emergencies, for a flat $199/month in Canadian dollars.

Serving Bonnie Doon, Glenora, and Riverbend, and the rest of the Edmonton metro.

Why Edmonton plumbers miss the calls that matter

The old core carries the hardest plumbing. Glenora and Bonnie Doon run galvanized supply and cast-iron drains that have been in the ground for decades, and a −30 night finds the weak joint behind a wall. When a line lets go on the second floor, the water is downstairs before the homeowner finds the main shut-off. Riverbend is newer and copper-and-PEX, but it still throws failed water heaters and frozen hose bibs the morning after a cold snap. One shop covers all three, and the calls land in the same hour.

A plumber under a sink in Riverbend cannot answer the phone, and the burst-pipe caller in Bonnie Doon will not leave a message while the water runs. They thumb down the list and dial the next name, and the next, until a person picks up. The shop that answers books a job that runs into the thousands. The one still on voicemail finds out at 7 AM that the work went somewhere else. That gap is where the revenue leaks.

How Diane answers every Edmonton plumbing call

Diane is an AI receptionist who picks up on your line, 24/7, on the first ring. She gets the caller's name, a callback number, and the full address with postal code, then reads it back so the dispatch is right the first time. She asks what the caller is seeing — water through a ceiling, a cold water heater, a drain backing up — and whether the main is shut off. For a flooding Glenora basement she flags it as an emergency; for a slow Riverbend drain she books it into your calendar as routine.

On the genuine emergencies she texts your cell so you decide whether to roll a truck tonight, and she quotes your after-hours callout charge to the caller first, so the rate is settled before you arrive. The routine calls wait for morning. At 7 AM you get one summary of every overnight call — who phoned, from where, and what they needed — so nothing from the night before is lost.

Edmonton Plumbing questions

Can Diane tell an emergency from a routine plumbing call?

Yes. We configure her to your triage rules. An active burst line or a sewage backup is flagged to your cell immediately; a dripping faucet or a quote request gets booked into your calendar without an interruption to your day.

Does she quote prices over the phone?

Only what you tell her to. Most plumbers have her quote the after-hours callout fee and book an on-site assessment, and never commit to a repair price sight-unseen. You set the rules.

What does it cost?

$0 setup and a 7-day free trial (no credit card), then from $199/month CAD — Shop $199, with Crew ($399) and Fleet ($599) adding FSM integration, multi-tech routing, and multi-location support, month-to-month. One after-hours burst-pipe job she books covers it for the year.