For Property Management

A property management answering service for the after-hours call

It's 11pm and a tenant in one of your buildings has no heat, or a unit two floors up is flooding into the one below. They call the office line and need someone now. If it goes to voicemail, the small leak becomes a ceiling, and the tenant who couldn't reach anyone calls again angrier in the morning. You manage a lot of doors, and the calls don't keep office hours.

See pricing Hear Diane first

$0 founder setup, then from $199/month CAD. Month-to-month. Live in 48 hours.

Property managers field a volume most businesses never see: every tenant across every door can call, and after hours the calls that come in are the ones that can't wait. No heat in January, water coming through a ceiling, a tenant locked out at midnight. The hard part isn't only answering — it's telling a true emergency apart from a routine request that can wait until morning, and getting the real ones to the right contractor before damage spreads. A missed after-hours call is a repair bill that grew overnight and a tenant who stopped trusting you.

Diane answers your management line 24/7, across all your properties. She takes the unit, the tenant, and the problem, screens it against the rules you set — a flood or no-heat call gets routed to your on-call contractor while the tenant is still on the line; a routine request gets logged and texted to you for the morning. The 2am calls stop landing on your own cell, and the emergencies that matter reach someone who can act on them.

The flood at midnight doesn't wait for office hours. Diane answers it, screens it, and gets your contractor moving.

The offer

$0 setup and a 7-day free trial, no credit card, then from$199/month in Canadian dollars. Live and answering in 48 hours, built in Sherwood Park, Alberta. Month-to-month, no contract, cancel any time in one click, and you keep every call recording.

Looking for an answering service, a virtual receptionist, or an AI receptionist for your property management company? That is Diane. She is configured to your business, answers 24/7, books the work, and texts you what needs you, for a flat $199/month.

Property Management questions

Can Diane tell a real emergency from a routine maintenance call?

Yes, to the rules you set. You define what counts as an after-hours emergency — no heat, flooding, a lockout, a security issue — and she routes those to your on-call contractor right away. Routine requests like a dripping tap or a booking question get logged and texted to you for normal hours.

Can she handle calls across all my properties?

Yes. She takes the property and unit on every call, so a tenant from any of your buildings reaches the same line and gets routed correctly. She captures who's calling, which door, and what's wrong, and dispatches or logs it the way you've set up for that property.

What does it cost?

$0 setup, 7-day free trial, then from $199/mo CAD, month-to-month, no contract, cancel any time in one click. One flood she catches before it spreads to the unit below more than covers it.