What exactly is HeyDiane?

Diane is a configured AI receptionist. She picks up calls when you can't — after-hours, on a job, lunch, weekends, mid-conversation. She:

• Discloses to callers that the call may be recorded
• Captures the caller's name, callback number, service address with postal code, and what they need
• Books appointments to your Google or Microsoft calendar
• Creates and updates contact records in your GHL CRM
• Sends you a daily 7am email summarizing the previous night's calls
• Texts your escalation number for true emergencies as you define them

She is not a chatbot, not a generic answering service, and not a per-minute call center. She's configured for your business specifically — your service area, pricing, after-hours fees, and escalation rules.