An Alberta alternative to Dark Harbor
Dark Harbor sells what it calls digital employees, including a receptionist role, and its site currently leads with medspas. It publishes no prices: you start with a fit call, then a fixed-scope build and a monthly retainer, and it says most teams are live in about five weeks. HeyDiane is a different arrangement: an AI receptionist named Diane for Alberta service trades, with the price posted and a free trial.
Free for 14 days, then from $199/month CAD — no setup fee.
HeyDiane and Dark Harbor, line by line
Starting price
- HeyDiane
- From $199/mo CAD, 500 calls included
- Dark Harbor
- Not published; a fit call first, then a fixed-scope build
Free trial
- HeyDiane
- 14 days, no credit card
- Dark Harbor
- Not applicable; a fit call comes first
Billing model
- HeyDiane
- Flat monthly, no per-minute meter
- Dark Harbor
- Fixed-scope implementation build, then a monthly AI operations retainer
Billing currency
- HeyDiane
- CAD
- Dark Harbor
- Not stated; no prices published
Trade pages
- HeyDiane
- A page for each trade: HVAC, plumbing, electrical, restoration and more
- Dark Harbor
- Medspas named as the current focus; no trade pages listed in their sitemap
Field-service integration
- HeyDiane
- Assisted setup with ServiceTitan, Jobber or Housecall Pro (Crew and Fleet plans)
- Dark Harbor
- Builds around the software you already run, per their site; no integrations named
Canadian company / PIPEDA framing
- HeyDiane
- Yes — built in Sherwood Park, Alberta; PIPEDA-aware handling
- Dark Harbor
- No location or Canadian entity named on the pages checked
Dark Harbor figures from Dark Harbor site, sitemap, read on 16 October 2026. Prices and plans change, so confirm them with the vendor. HeyDiane figures from our pricing page.
Dark Harbor
A digital employee consultancy
- Sells digital employees: a receptionist, lead follow-up and admin support among the roles listed.
- Medspas are named as the current focus.
- Prices are not published; a fit call comes first.
- Launch in about five weeks, per the site.
HeyDiane
A Canadian AI receptionist
- Diane is AI, disclosed on request.
- Flat monthly, from $199 CAD — no per-minute meter.
- Built and supported in Alberta, configured to your trade.
- Takes booking requests for you to confirm; texts you real emergencies.
How HeyDiane is different
A person in Alberta sets Diane up with your service area, your after-hours fees and your emergency and escalation rules, then tunes her on real calls. She answers the calls you can't take, takes a booking request for routine jobs that your team confirms from your HeyDiane dashboard, texts the caller an acknowledgement, quotes the after-hours fee you set, and texts your cell when a call is a genuine emergency.
The price is flat monthly with no per-minute meter: $0 setup, a 14-day free trial with no credit card, then plans from $199 a month CAD. Paid plans are month-to-month, with online cancellation. Crew and Fleet add assisted field-service integration, multi-tech routing and multi-location support. Nothing needs a quote: the plans are on the pricing page.
The fair tradeoff: Dark Harbor builds around the software you already run and scopes each engagement, which can suit an operation whose needs are bigger than a phone line, such as lead follow-up or admin work alongside the receptionist. HeyDiane is narrower: it answers your calls, takes the booking request, and texts you the emergencies, at a price you can read before you talk to anyone.
Dark Harbor's current pages focus on medspas, and its published sitemap has no page listed for trades or for Alberta. If you run a trades business and want to see a price before a call, that is the main practical difference.
Free for 14 days, then from $199/month CAD — no setup fee. Activation follows setup review and testing.
Common questions
How is HeyDiane different from Dark Harbor?
Dark Harbor sells scoped "digital employee" builds and a monthly retainer, with no prices published and a fit call first. HeyDiane posts its price: no setup fee, a 14-day free trial and plans from $199 a month CAD, with Diane configured by a person for your Alberta trade. Diane discloses recording at the start of every call and says she is AI when a caller asks.
Does HeyDiane support French?
Not at this time. Diane currently operates in English. If a meaningful share of your callers prefer French, a bilingual service is a fair reason to choose differently.
Can I see the price without a sales call?
Yes. HeyDiane's pricing is public: $0 setup and plans from $199 a month CAD on the Shop plan, with Crew and Fleet adding assisted field-service integration, multi-tech routing and multi-location support. No quote is required. Diane targets activation within 48 hours of complete instructions, subject to forwarding readiness and testing.
Keep comparing
Try Diane on your own line
14-day free trial, no credit card. $0 setup, month-to-month, plans from $199/month CAD.
Not ready? Hear Diane on a call first or see what missed calls cost you.
14-day free trial, no credit card