A done-for-you alternative to Metrili
Metrili is a self-serve AI receptionist aimed at HVAC businesses, set up quickly on your own. If you want to configure it yourself in a few minutes, that's a reasonable start. HeyDiane takes the opposite approach on purpose: you're a contractor, not a prompt engineer. The founder builds Diane around how your shop actually runs and keeps tuning her.
| HeyDiane | Metrili | |
|---|---|---|
| Starting price (as published) | From $199/mo CAD — 500 calls included | From $149 CAD/mo for 100 minutes (as published) |
| Billing model | Flat monthly — no per-minute meter | Flat monthly tiers with minute caps |
| Billing currency | CAD | CAD |
| Built for trades | Yes — HVAC, plumbing, electrical, restoration and more | An HVAC page published among several verticals |
| Field-service system integration | Assisted FSM workflow setup (Crew and Fleet plans) | Not named publicly; custom integrations listed at the Enterprise tier |
| Canadian company / PIPEDA framing | Yes — built in Sherwood Park, Alberta; PIPEDA-aware handling | Yes — Metrili Consulting Inc. |
Metrili figures from Metrili site, accessed July 2026. Prices and plans change — verify with the vendor. HeyDiane figures from /pricing.
Metrili
A self-serve HVAC AI receptionist
- A self-serve AI receptionist you set up yourself.
- Markets a quick do-it-yourself setup.
- HVAC-focused.
- No direct FSM (ServiceTitan/Jobber/HCP) integration named.
HeyDiane
A Canadian AI receptionist
- Diane is AI, disclosed on request.
- Flat monthly, from $199 CAD — no per-minute meter.
- Built and supported in Alberta, configured to your trade.
- Books jobs into your calendar; texts you real emergencies.
How HeyDiane is different
With HeyDiane, the setup work is the founder's, not yours. A real person in Alberta maps your service area, your real prices and after-hours fees, and your emergency rules, then tunes Diane on live calls until she sounds like she's worked your front desk for years. She answers the calls you can't, books routine jobs into your calendar, quotes your after-hours fee, and texts your cell on a true emergency. On the Crew plan she captures a structured job for an assisted field-service workflow. Pricing is flat — $0 founder setup and $199 a month CAD, month-to-month, one-click cancel.
The honest tradeoff: a self-serve tool you configure in fifteen minutes is fast to start, and if you want to own and edit the setup yourself, that's a real advantage. HeyDiane is for the owner who'd rather have it built right, tuned to their trade, and handed over — and who wants a structured job ready for their field software when the call ends, not a message to follow up on later.
$0 founder setup + $199/month. Live in 48 hours.
Common questions
How is HeyDiane different from Metrili?
Metrili is self-serve — you build and maintain it. HeyDiane is done for you: the founder configures Diane around your Alberta trade and tunes her on real calls, on a flat $199 a month CAD, with assisted field-service workflow integration on the Crew plan.
Isn't a 15-minute self-serve setup faster?
It's faster to switch on, yes. The tradeoff is depth: a few minutes of self-setup gives you a generic agent, while HeyDiane's founder build maps your service area, after-hours fees, emergency rules, and the brands you work on — the things that decide whether a caller books or hangs up.
Does Diane create the job in my field software?
On the Crew plan she captures a structured job on the call, and we help wire that into ServiceTitan, Jobber, or Housecall Pro as an assisted workflow. Setup is $0 founder setup and she's live in 48 hours.