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A built-for-trades alternative to Rosie

Rosie is a simple, approachable AI answering service built as a step up from voicemail — it answers basic questions, takes messages, and lets you know to follow up. For a business that just needs better than voicemail, it does the job. HeyDiane is for when taking a message isn't enough: Diane doesn't just capture the call, she qualifies the job, quotes your real after-hours fee, books it into your calendar, and texts you the true emergencies — configured around how your specific trade runs in Alberta.

HeyDiane vs Rosie — pricing and feature comparison
HeyDianeRosie
Starting price (as published)From $199/mo CAD — 500 calls includedFrom $49 USD/mo — base plan is message-taking only (as published)
Billing modelFlat monthly — no per-minute meterMonthly with plan minutes; booking on higher tiers
Billing currencyCADUSD
Built for tradesYes — HVAC, plumbing, electrical, restoration and moreMarkets to home services; general-purpose under the hood
Field-service system integrationAssisted FSM workflow setup (Crew and Fleet plans)No direct FSM integration found
Canadian company / PIPEDA framingYes — built in Sherwood Park, Alberta; PIPEDA-aware handlingNo — US company

Rosie figures from Rosie pricing, accessed July 2026. Prices and plans change — verify with the vendor. HeyDiane figures from /pricing.

Rosie

A simple AI answering service

  • An AI that answers and takes messages.
  • Built as a step up from voicemail.
  • Simple, self-serve setup.
  • Best when message-taking is enough.

HeyDiane

A Canadian AI receptionist

  • Diane is AI, disclosed on request.
  • Flat $199 a month CAD, no per-minute billing.
  • Built and supported in Alberta, configured to your trade.
  • Books jobs into your calendar; texts you real emergencies.

How HeyDiane is different

A message is still a callback you have to make, often after the customer has already dialed the next shop. Diane closes the loop on the call itself: she captures and reads back the address, quotes the after-hours fee you set, and books the visit into your calendar with confirmation. A real person in Alberta configures her to your service area and emergency rules and tunes her on live calls. Pricing is flat — $0 founder setup and $199 a month CAD, month-to-month.

The fair tradeoff: Rosie is simple and easy, and if all you need is reliable message-taking that beats voicemail, that simplicity is a genuine plus. HeyDiane does more, and asks a bit more in price for it. If a missed call is a lost job worth hundreds, you want it booked, not just logged.

$0 founder setup + $199/month. Live in 48 hours.

Common questions

How is HeyDiane different from Rosie?

Rosie focuses on answering and taking messages as a step up from voicemail. HeyDiane qualifies the job, quotes your after-hours fee, and books it into your calendar — built around your Alberta trade and tuned by the founder — on a flat $199 a month CAD.

Is HeyDiane just a fancier message service?

No. Diane books real jobs into your calendar and follows your emergency protocol, rather than only taking a name and number. The point is to book the call, not just catch it.

Do I need Rosie's simplicity or Diane's depth?

If "better than voicemail" is enough, a simple tool works. If a missed call is a job worth hundreds to thousands, you want it qualified and booked. HeyDiane is $0 founder setup plus $199 a month CAD, live in 48 hours.